The short version
Membership is $15 for your first month, then $10 per month.
It unlocks member prices on flights and hotels, so you pay less every time you book.
It renews automatically each month, and you can cancel anytime from Settings.
What the membership costs
$15 for your first month
$10 per month after that
Your membership renews automatically each month at $10 and continues until you cancel.
What the membership gets you
Axel always shows you the best price it can find. Membership unlocks a lower one on top of it, on both flights and hotels.
Flight example: Axel found a Delta round trip from Seattle to Las Vegas selling for $247 on Delta:
Book as a member: $202
Book without membership: $232
That is $30 less on a single trip, which more than covers the $15 first month!
Hotel example: Member prices show up right on your results as you browse. The Mayflower Park Hotel in Seattle was $199 a night, or $187 a night as a member.
How to join
1. Open Settings from your dashboard.
2. Select Membership, just under your name.
3. Select Join for $15.
4. Choose how you want to pay. You can use a card, Apple Pay, or Amazon Pay.
5. Select Join for $15 to complete signup.
What happens next
Member prices turn on right away, and your Membership page shows Active along with the date you joined.
The next time Axel sends you flight or hotel options, you will see the member price right on the results.
Your page also shows your renewal date and monthly price, so you always know what is coming.
How to cancel your membership
You can cancel yourself, anytime, without contacting support.
1. Go to Settings and select Membership.
2. Select Cancel membership near the bottom of the page.
3. Review what happens, then select Cancel my renewal. Choose Keep my membership if you change your mind.
What cancelling does and does not do
You stay a member through the end of the month you already paid for.
Everything you book before then still gets member prices.
Member prices you already got on past bookings stay yours.
You will not be charged again.
The current month is already paid in full, so there is no partial refund.
You can rejoin later. Rejoining costs $15 for your first month.
Cancelling a trip is different. Cancelling your membership does not cancel any flight or hotel you have booked. To cancel a booking, follow the normal steps in I want to cancel my flight or hotel. Member-priced bookings cancel exactly the same way as any other booking.
Troubleshooting
I want to see member prices before I join.
I want to see member prices before I join.
Select See member prices while you search on the Membership page. You will see what the member price would be on your results, and you can join whenever you are ready.
I joined but I am not seeing member prices.
I joined but I am not seeing member prices.
Member prices appear on new search results. Run your search again and check the prices on the results.
I cancelled by mistake.
I cancelled by mistake.
Your benefits continue through the date shown on your Membership page, so nothing is lost yet. Message support before that date and we will get your membership back on track.
Still need help?
Message Axel Support with your name and a quick note on what you need, so the team can jump straight in. Use the chat bubble on your dashboard, or email [email protected].