Before you start
Repricing runs automatically on any trip Axel is tracking, for both flights and hotels. You don't need to turn anything on.
There are no extra fees, so any savings go straight to you.
Booked somewhere else? You can add that trip so Axel can watch it too, send confirmation email to: [email protected].
The moment your trip is tracked, Axel starts watching prices around the clock, for both flights and hotels.
We compare what you paid against live prices.
When we spot a lower price (or, for hotels, a better room), we capture it for you. For flights it's the same flight with no rebooking; for hotels we move you to the better rate or room.
We confirm the savings or upgrade and show everything in your dashboard.
We keep watching for the next drop, right up until you travel.
What happens next
Every time we reprice, here's what to expect:
You'll get an email notification.
The savings or upgrades appear in your dashboard, with a timeline of past repricing for full transparency.
Flight savings usually come back as flight credit (a few airlines pay cash) into the same loyalty or payment account you booked with.
Troubleshooting
Will my flight or room stay the same?
Will my flight or room stay the same?
For flights, it's the same flight at a lower price, with no rebooking. For hotels, when we confirm a repricing we offer you every room type, so you can pick whichever you prefer; if a repricing would downgrade your room, you can always decline.
I booked somewhere else, can Axel still reprice it?
I booked somewhere else, can Axel still reprice it?
Yes. Forward your confirmation email to [email protected] and Axel will start watching that trip for price drops.
Do I pay anything for repricing?
Do I pay anything for repricing?
No. There are no additional fees, so the savings go straight to you.
Still need help?
Questions about a specific flight or stay? Message Axel Support with your name and the trip details. Use the chat bubble on your dashboard, or email [email protected].